Contact Us
Have questions or feedback? We're here to help! Fill out the form below, and our team will get back to you as soon as possible.
Factory Address
105,547 beongil-ro, chungcheongbuk-do, Republic of Korea.
Customer Support:
Phone
Customer Support: +971-56-5616725
Business Hours
Monday to Friday: 9:00 AM - 6:00 PM
Saturday & Sunday: 10:00 AM - 2:00 PM
Frequent Asked Questions
How can I contact SeoulKCosmetics?
You can reach our customer support team by email, WhatsApp, or through our contact form. We aim to respond to all enquiries as quickly as possible during our business hours.
Do you deliver across the UAE?
Yes! We offer fast and reliable delivery throughout the UAE. Your order will be carefully packed and shipped directly to your doorstep.
Are your products 100% genuine?
Absolutely. At SeoulKCosmetics, we only offer 100% authentic Korean skincare sourced from trusted Korean brands and manufacturers.
How can I choose the right skincare product?
If you're unsure which product is best for your skin, our support team is happy to help. Simply contact us with your skin concerns, and we'll recommend suitable products for your skincare routine.
Do you ship internationally?
Yes! We offer worldwide shipping so customers around the globe can enjoy authentic Korean skincare. Shipping times and delivery costs vary by destination and will be calculated at checkout.
How long does delivery take?
Most orders are processed quickly and delivered within the estimated shipping timeframe shown at checkout. Once your order has been dispatched, you'll receive tracking information to monitor your delivery.
Can I return or exchange my order?
If you experience an issue with your order or receive a damaged product, please contact us as soon as possible. Our team will review your request and help you find the best solution in accordance with our return policy.
Do you sell only Hydrogel Melting Masks?
No. While our Hydrogel Melting Masks are among our most popular products, we also offer a growing range of authentic Korean skincare, including creams, toner pads, pore pads, and other skincare essentials to help you build a complete routine.